Health data, protected. Patients, safe.
MedBot handles patients' calls, appointments and messages. The data is stored on certified HDS hosting, every piece of data stays with the practice that received it, and patient safety comes first.
Data hosted on certified HDS health-data hosting · secure
Security and health data
What protects your patients, and your practice.
Encrypted secrets, access per practice
Credentials for connected tools are encrypted; each practice only sees its own patients.
Sensitive information at the right time
A door code is only shared with the expected patient, in the two hours before their appointment.
Patient safety first
Emergencies and medical questions are escalated first; medicine safety alerts reach the doctor.
Certified HDS hosting
Health data is stored with a certified HDS (French health-data hosting) provider, in a secure environment.
Security, in every detail of the day.
One practice, its patients
Each practice only sees its own patients, calls and messages.
Encrypted credentials
Access to connected tools, Doctolib, calendars and messaging, is stored encrypted.
Door codes at the right time
Shared only with the expected patient, within the two hours before their appointment.
Several lines, the right numbers
Multi-line and multi-device: every call is routed to the right number, with a secure configuration.
Nothing gets lost
Silent calls are filtered out; every voicemail is transcribed and keeps its recording.
The doctor kept informed
Results and medical questions go to the doctor concerned, in copy.
Patient safety
Patient safety comes first.
Medical questions always go to the practice team.
Emergencies first
An emergency or a medical question goes straight to the top of the front desk's list.
Medicine alerts
With NexumPharma, safety alerts on prescribed medicines reach the doctor.
The practice stays in control
Everything is visible in MedBot Pro: calls, recordings, messages, callbacks.
Next feature
Appointments and calendars