Every message read and sorted, every patient called back.
MedBot transcribes voicemails, sorts them by reason and by importance, and sends them to the front desk. Patients are called back, and questions from the follow-up app land in the right place.
Transcription, sorting and callbacks
Nothing to listen to twice, no one forgotten.
Sorted by reason
Results, billing, medical question, pre-appointment request: the subject line says it all.
With the patient's record
Name, phone number, doctor and date of the last appointment come with the message.
The doctor in copy
For results and medical questions, the doctor concerned gets a copy.
Patients called back
A missed call or a pending request: MedBot calls the patient back.
The follow-up app
Questions asked by patients arrive there automatically.
The audio stays available
Every recording can be played from MedBot Pro, with a search by date.
The front desk stays in control.
Everything is visible and handled in MedBot Pro.
Callback queue
Who to call back, when, and what has been done.
Messages by importance
Urgent requests stand out straight away.
Silences filtered out
A silent call is never mistaken for a message.
Next feature
Patient journey and prescriptions