Featured ·Phone receptionArticle coming soon
The medical practice switchboard: a guide to never missing a call
Reception staff, call forwarding, voice switchboard: what works for a practice that takes a lot of calls.
Resources
Practical guides on phone reception, appointments and the patient journey. The first articles are coming soon.
AppointmentsArticle coming soon
Cutting no-shows: confirmations and reminders that work
Confirm at the right time, on the right channel, and free up the slot when the patient can't make it.
CalendarsArticle coming soon
Doctolib and a voice switchboard: how appointments get booked by phone
Appointment types, practitioners, a slot held during the call: what happens between the patient and the calendar.
SecurityArticle coming soon
Health data and phone reception: what every practice should check
Hosting, access, traceability: the right questions to ask before handing over your switchboard.
PharmacyArticle coming soon
From the practice to the pharmacy: a seamless patient journey
Prescription sent, delivery or courier, doctor kept informed: the journey with NexumPharma.
News
Innovation Award: the article
PharmagoraPlus 2026 Innovation Award · “AI to make medicines easier to access”
The voice switchboard technology behind MedBot won the PharmagoraPlus 2026 Innovation Award, in the show's e-health village, for “AI to make medicines easier to access”. The jury praised its quality and accessibility.
Presented on 14 March 2026, PharmagoraPlus e-health village
Read the article on the Nexum website(opens in a new tab, Nexum Technologies website)